Skip to main content
#
North American Bancard
Wednesday, December 15 2021
Merchant Services Prospecting and Marketing

No matter what business you're in, you're not going to get very far without going out there and finding prospective customers. Whether you do this in person or via the Internet, you're going to have to find a strategy to funnel new customers into your business. There are lots of different ways to do this, but the most important thing to keep in mind is that you don't have to come up with everything on your own. There are already proven marketing strategies that exist, and you can simply use those models and apply them to your own business. Especially if you are new to this field, don't waste your time trying a million things that might not work, when you can employ time-tested techniques.

The key is to keep things simple. No matter what specific tactics you go with, your strategy should involve finding your niche or market, finding out what they need, delivering that need, and then spreading the word about your services. At its core, that is basically it, but let's take a more detailed look at these various aspects:

Finding Your Market - Ask yourself a few questions. For example, who would use your services? In your mind, who is the ideal customer and who do you envision yourself working with? What kind of merchants have the sorts of problems that you know for a fact that you can solve? If you're already selling, what kinds of businesses seem to buy from you the most?

From these questions, you can begin to narrow down where the money is. Let's say for instance that you are selling POS services that come with a free terminal and a low monthly fee. You might find that small startups and coffee shops gravitate to your product more than larger warehouse stores. If you focus on the people who are truly interested in your product because you actually solve their problems efficiently, then you won't have to do much persuading. The best ROI when it comes to marketing happens when people already want to be sold to, so it's important to identify who that is and not waste your time trying to seduce people who would be less interested.

Finding Out What They Need - Of course, as trends in technology and in the market change, your clients' needs will be changing, too, so you should make sure that your concept of their needs is constantly evolving. However, you will want to have a general idea of what your clients are looking for at any given moment.

Think to yourself: Why would they want to buy from me? If you can't answer that question, then you have not catered your products to their needs enough and you may not know how to truly solve their problems. The cure for this is to listen. What products do your current clients give you good feedback about? What do they complain about? If you've lost clients before, why did you lose them? If a client chose you over a competitor, why was that?

Delivering What They Need - Once you know what they want, you have to have the ability to deliver it of course. This is why you shouldn't marry yourself to a single merchant service company. First and foremost, you need to deliver what your market wants, and the company that you choose as a partner needs to cater to that need. This is why you should keep your options open and always be on the lookout for new and better solutions to your customers' problems.

Spreading the Word - In other words, you must market your services, or else few people will know that you even exist. When people recommend you to their colleagues, this is of course the best kind of marketing, but before you've built up a reputation, you're going to have to tell people about yourself. There are several ways you can do this. For example, you can attempt to pay for leads that you meet in person, you can go the telemarketing route, you can pay for leads online, or you can even run pay per click (PPC) campaigns to draw new customers in. They all have their virtues, and you should choose a tactic that plays on your strengths.

Now that you know about your audience and can deliver on their needs, as well as spread the word about your services, how do you turn your prospects into customers and continue growing your business? That is the age-old sales question, indeed. Follow these general steps, and you can begin to see growth:

Step 1) Find Prospects the Right Way - This happens before you even begin persuading the prospect of anything. The first step to converting people is to find the right people so you're not wasting your time! Don't cast a net so wide that you find yourself talking to people who are completely uninterested in what you have, or even people who are only partial matches who need lots of convincing. Especially when your business is young, you don't have time to waste. Put effort into prospects that have shown a previous interest in buying your kind of merchant services. You can do this by buying highly targeted leads or by getting referrals from other customers and businesses. You can also try hanging out where business owners do, for example at local entrepreneur or business meet-ups.

Another great way to do this is to keep an eye out for new businesses as they open. If you sell POS systems for liquor stores for instance, look up who has purchased a license lately. You can even start by servicing people that you know personally who are in your professional network.

Step 2) Give Them What They Need - Solve people's problems, and they will sing your praises. Testimonials from other business owners can be very powerful when drawing in more business. Make sure that your existing customers have nothing but good things to say about you, and the rest will often take care of itself.

Step 3) Make Friends - Referrals are some of the best sources of sales. Partner up with others who are in business-to-business fields, but who are not direct competitors and have them refer their customers to you. For example, you can work with CPA's, printing companies, or even web designers. Basically, if you know someone who would be working with new businesses constantly, offer to trade leads with them if the customer genuinely needs the service (and they often will). Using these techniques, you will find that getting prospects and converting them into paying customers is a lot easier. Above all, always remember to deliver good service and you will always have an eager customer base.

Posted by: Scott Shaw AT 01:16 am   |  Permalink   |  Email
prev
next

How to Start a Payment Processing Business?

Starting a payment processing business can be a lucrative venture, but it requires careful planning and consideration. The first step in starting a payment processing business is to conduct thorough market research to understand the demand for payment processing services in your target market. This research can help you identify potential competitors, determine pricing strategies, and pinpoint the needs of your target customers. Once you have a solid understanding of the market, you can begin to create a business plan that outlines your goals, target market, revenue projections, and marketing strategies.

After developing a business plan, the next step in starting a payment processing business is to choose a payment processor to partner with. This partnership is crucial, as the payment processor will handle the actual processing of transactions, so it is important to choose a reliable and reputable company. Additionally, you will need to secure any necessary licenses and permits to legally operate your business. Once you have everything in place, you can begin marketing your services to potential clients and building relationships with merchants who may benefit from your payment processing solutions. With hard work, dedication, and a strong business plan, you can successfully launch and grow a payment processing business.

Starting a Credit Card Processing Company?

Starting a credit card processing company requires careful planning and attention to detail. The first step in establishing a credit card processing company is to conduct extensive market research to identify the needs and preferences of potential clients. This research can help you determine the types of services and pricing structures that will be most attractive to merchants looking for credit card processing solutions. Once you have a solid understanding of the market, you can begin to create a business plan that outlines your target market, revenue projections, marketing strategies, and competitive analysis.

After developing a comprehensive business plan, the next step in starting a credit card processing company is to establish relationships with banks, payment processors, and other financial institutions. These partnerships are crucial in order to be able to offer credit card processing services to merchants. Additionally, you will need to obtain any necessary licenses and permits to legally operate your business. As you launch your credit card processing company, it is important to focus on building a strong reputation for reliability, security, and customer service. By providing top-notch services and building strong relationships with merchants, you can establish a successful credit card processing company in a competitive market.

Starting a Merchant Services Company?

Starting a merchant services company involves several key steps to establish a successful business. The first step is to conduct market research to understand the demand for merchant services in your target market. This research will help you identify potential competitors, determine the needs of merchants, and pinpoint pricing strategies that will be competitive. Once you have a solid understanding of the market, you can begin to create a business plan that outlines your goals, target market, revenue projections, and marketing strategies. This plan will serve as a roadmap for your business and help you stay focused on your objectives.

After developing a business plan, the next step in starting a merchant services company is to establish relationships with banks, payment processors, and other financial institutions. These partnerships are crucial in order to be able to offer a range of merchant services, such as payment processing, point-of-sale systems, and e-commerce solutions. Additionally, you will need to obtain any necessary licenses and permits to legally operate your business. Once you have everything in place, you can begin marketing your services to potential clients and building relationships with merchants who may benefit from your comprehensive merchant services offerings. With dedication, hard work, and a strategic approach, you can successfully launch and grow a merchant services company in a competitive industry.

How to Start Selling Credit Card Processing?

Selling credit card processing services to small businesses can be a lucrative opportunity, but it requires a strategic approach and understanding of the unique needs of these businesses. The first step in selling credit card processing services to small businesses is to identify your target market and conduct thorough research to understand their specific needs and challenges. Small businesses often seek affordable and reliable payment processing solutions, so it is important to tailor your services and pricing to meet these requirements. Once you have a clear understanding of your target market, you can begin reaching out to small businesses through various channels such as cold calling, networking events, and targeted marketing campaigns.

When pitching credit card processing services to small businesses, it is important to highlight the benefits and value that your services can offer. Emphasize the convenience, security, and efficiency of accepting credit card payments, as well as any additional features or support services that set your offerings apart from competitors. Building trust and credibility with small business owners is key, so be prepared to address any questions or concerns they may have about payment processing. By showcasing the benefits of your services, providing excellent customer service, and building strong relationships with small business owners, you can successfully sell credit card processing services to this market segment and grow your merchant services business.

How to Sell Merchant Services?

Selling merchant services to small businesses involves understanding their unique needs and offering solutions that cater to their specific requirements. The first step in selling merchant services to small businesses is to conduct thorough market research to identify potential clients and understand their payment processing needs. Small businesses often look for cost-effective, secure, and efficient payment processing solutions, so it's important to tailor your services to meet these criteria. Once you have a clear understanding of your target market, you can begin prospecting and reaching out to small businesses through various channels such as cold calling, email marketing, networking events, and personalized sales pitches.

When selling merchant services to small businesses, it's essential to emphasize the benefits and value proposition of your services. Highlight the convenience, reliability, and security of your payment processing solutions, as well as any additional features or support services that can help streamline their operations and improve customer experience. Building relationships and trust with small business owners is crucial, so be prepared to address any concerns or questions they may have about payment processing. By showcasing the advantages of your services, providing exceptional customer service, and emphasizing the personalized support you can offer, you can successfully sell merchant services to small businesses and establish long-lasting relationships that drive growth for your business.

How to Become a Payment Processor?

Becoming a payment processor involves several steps and qualifications. First, you need to have a high school diploma or equivalent to be considered for a position in this field. Many employers also prefer candidates with a bachelor's degree in business, finance, or a related field. Next, you will need to gain experience in the financial industry, preferably in a role that involves processing payments or working with financial transactions. This experience will help you develop the skills and knowledge necessary to succeed as a payment processor. Additionally, obtaining certifications, such as the Certified Payment Professional (CPP) designation, can further enhance your credentials and make you more attractive to potential employers.

To become a payment processor, you will also need to possess certain skills and qualities. Strong analytical skills are essential for accurately processing payments and identifying any discrepancies or issues that may arise. Attention to detail is also crucial in this role, as even small errors can have a significant impact on financial transactions. Additionally, excellent communication skills are important for working with clients and colleagues to ensure smooth and efficient payment processing. Finally, having a strong understanding of financial regulations and compliance requirements is essential to ensure that all payments are processed in accordance with industry standards and legal guidelines. By following these steps and developing these skills, you can become a successful payment processor in the financial industry.

How to Become a Payment Service Provider?

Becoming a payment service provider (PSP) requires a combination of education, experience, and industry knowledge. A common path to becoming a PSP is to first obtain a bachelor's degree in business, finance, or a related field. This educational background provides a solid foundation in key business concepts and financial principles that are essential for working in the payment processing industry. Additionally, gaining experience in the financial services sector, particularly in roles that involve processing payments or managing financial transactions, can be beneficial. This hands-on experience will help you develop the skills necessary to become a successful PSP, such as understanding payment processing systems, managing merchant accounts, and handling customer inquiries and issues.

In addition to education and experience, becoming a PSP also involves obtaining the necessary certifications and licenses. Many payment service providers require their employees to hold certifications such as the Payment Card Industry Data Security Standard (PCI DSS) certification, which demonstrates a commitment to maintaining the security of payment card data. Additionally, obtaining a license to operate as a PSP from regulatory authorities may be required, depending on the jurisdiction in which you operate. By meeting these requirements and continuously staying informed about industry trends and regulations, you can position yourself as a qualified and reputable payment service provider in the competitive financial services market.

How to Become a Merchant Service Provider?

Becoming a merchant service provider (MSP) involves a series of steps and qualifications. First and foremost, individuals interested in becoming an MSP should have a strong background in sales and customer service. This is essential as MSPs are responsible for acquiring new merchants and providing ongoing support to ensure their satisfaction. Having prior experience in the financial services or payment processing industry can also be beneficial as it provides a solid understanding of payment systems, merchant accounts, and industry regulations. Additionally, obtaining a bachelor's degree in business, finance, or a related field can help individuals develop the skills and knowledge necessary to succeed in this role.

In addition to relevant experience and education, aspiring MSPs should also consider obtaining certifications and licenses to enhance their credibility and professionalism. For instance, becoming a Certified Payment Professional (CPP) can demonstrate expertise in payment processing and merchant services, making you more attractive to potential clients and partners. It is also important to stay up to date with industry trends, technology advancements, and regulatory changes to better serve merchants and maintain compliance with industry standards. By following these steps and continuously improving your skills and knowledge, you can position yourself as a successful and reputable merchant service provider in the competitive payment processing market.

Becoming a Merchant Services Agent?

To become a merchant services agent, individuals typically start by gaining a strong understanding of the payments industry and sales techniques. Having a background in sales or customer service can be beneficial, as merchant services agents are responsible for acquiring new merchants and providing ongoing support to meet their payment processing needs. Building relationships with merchants and understanding their business operations is crucial for success in this role. Additionally, obtaining a bachelor's degree in business, marketing, or a related field can provide a solid foundation in key business concepts and communication skills that are essential for working as a merchant services agent.

In addition to experience and education, individuals looking to become merchant services agents may benefit from obtaining relevant certifications and licenses. For example, becoming a Certified Payment Professional (CPP) can demonstrate expertise in payment processing and merchant services, enhancing credibility with potential clients. It is also important to stay informed about industry trends, payment technologies, and compliance requirements to better serve merchants and provide value-added services. By leveraging your skills, knowledge, and professional certifications, you can establish yourself as a trusted and successful merchant services agent in the competitive payments industry.

Becoming a Credit Card Processing Agent?

Becoming a credit card processing agent involves a combination of education, training, and industry knowledge. Typically, individuals start by gaining a strong understanding of the payments industry, including the different types of credit card processing services and technologies available. Having a background in sales or customer service can be beneficial as credit card processing agents are responsible for acquiring new clients, selling payment processing services, and providing support throughout the client relationship. Building strong relationships with clients and understanding their business needs is essential for success in this role. Additionally, obtaining a bachelor's degree in business, finance, or a related field can provide a solid foundation in key business concepts and communication skills that are valuable in the credit card processing industry.

In addition to experience and education, individuals looking to become credit card processing agents may benefit from obtaining relevant certifications and licenses. For example, becoming a Certified Payment Professional (CPP) can demonstrate expertise in payment processing and enhance credibility with potential clients. It is also important to stay up-to-date on industry trends, payment technologies, and compliance requirements to provide clients with the most current and relevant information. By honing your sales skills, gaining industry knowledge, and maintaining professional certifications, you can establish yourself as a successful and reputable credit card processing agent in the competitive payments market.

How to Become a Registered ISO?

Becoming a Registered Independent Sales Organization (ISO) for merchant services involves meeting specific requirements set by credit card companies and payment processors. To become an ISO, individuals or companies must establish a relationship with a sponsoring bank that is a member of card networks like Visa and Mastercard. This relationship allows the ISO to process credit card transactions on behalf of merchants. In addition, ISOs are required to comply with strict industry regulations and security standards, such as the Payment Card Industry Data Security Standard (PCI DSS), to ensure the secure handling of cardholder data. Having a solid understanding of these regulations and standards is crucial for becoming a Registered ISO and demonstrating a commitment to compliance and data protection.

In addition to partnering with a sponsoring bank and adhering to industry regulations, individuals seeking to become a Registered ISO should have a strong background in sales and merchant services. Successful ISOs are adept at acquiring and managing merchant accounts, as well as providing ongoing support to clients. Building relationships with merchants, understanding their businesses, and offering tailored payment processing solutions are key aspects of the role. Additionally, obtaining certifications such as the Certified Payment Professional (CPP) designation can enhance credibility and demonstrate expertise in payment processing. By meeting these requirements and demonstrating a commitment to compliance, service excellence, and client satisfaction, individuals can establish themselves as a reputable and successful Registered ISO in the merchant services industry.

Become a Credit Card Processor

To become a credit card processor, one must first research and choose a reputable payment processing company to partner with. This company will provide the necessary technology and support to process credit card payments for businesses. Next, one must complete an application process with the chosen company, which may include providing business information, financial statements, and undergoing a background check. Once approved, the processor will typically be trained on how to use the payment processing system and will receive any necessary equipment, such as a card reader or terminal.

After becoming a credit card processor, one must work closely with businesses to set up their payment processing systems and provide ongoing support as needed. This may include troubleshooting technical issues, assisting with chargebacks or disputes, and ensuring that transactions are processed securely and efficiently. Additionally, processors must stay up to date on industry regulations and compliance standards to ensure that all transactions meet legal requirements. Building strong relationships with clients and providing excellent customer service are also key components of a successful credit card processing business.

How to Become an ISO Agent?

To become an Independent Sales Organization (ISO) agent, one must first research and partner with a reputable merchant services provider that works with ISOs to offer payment processing services to businesses. Once a partnership is established, the individual will typically undergo training on the provider's products and services, as well as on sales techniques and best practices for acquiring new clients. The ISO agent will then work to build a portfolio of merchants by contacting businesses and pitching the benefits of using their payment processing services. This may involve creating customized pricing plans, providing demonstrations of the technology, and addressing any concerns or questions that potential clients may have.

In addition to acquiring new clients, ISO agents are responsible for providing ongoing support and assistance to their merchants. This may include helping businesses set up their payment processing systems, troubleshooting any technical issues, and ensuring that transactions are processed smoothly and securely. ISO agents must also stay informed about industry trends, regulations, and compliance standards to provide accurate information and advice to their clients. Building strong relationships with merchants, offering excellent customer service, and staying proactive in seeking out new business opportunities are all key factors in succeeding as an ISO agent in the competitive payment processing industry.

What is White Label Payment Processing?

White label payment processing refers to a service provided by a payment processing company that allows another company, often a smaller business or startup, to offer payment processing services under its own brand name. The white label provider handles all of the technical aspects of processing payments, such as payment gateways, fraud detection, and compliance with industry regulations. The client company can then offer these services to its customers without needing to build and maintain its own payment processing infrastructure. This allows the client company to focus on its core business and brand while still offering a seamless and secure payment experience to its customers.

To utilize white label payment processing, a company typically partners with a white label provider, which may require an application process and meeting certain requirements. The provider will customize the payment processing services to match the client company's branding and user experience, allowing the client to integrate payment processing seamlessly into its website or app. The client company will then pay a fee or commission to the white label provider for the use of their services, while also benefiting from the provider's expertise and resources in the payment processing industry. This arrangement can be a cost-effective and efficient way for businesses to offer payment processing services without the need for significant investment in technology and infrastructure.

Merchant Account Referral Program

Merchant Account Referral Program is a program that allows individuals or businesses to refer other merchants to sign up for a merchant account with a specific payment processing company. In this program, the referrer earns a commission or referral fee for each merchant that they successfully refer. The program is often used by payment processing companies as a way to expand their customer base and reach new businesses that may benefit from their services.

To participate in a Merchant Account Referral Program, individuals or businesses can sign up as a referrer with the payment processing company. They will then receive a unique referral link or code that they can share with other merchants. When a merchant signs up for a merchant account using the referral link or code, the referrer will earn a commission based on the merchant's transaction volume or other specified criteria. The program is a win-win for all parties involved, as the payment processing company gains new customers, the referred merchant gains access to reliable payment processing services, and the referrer earns additional income for their efforts in referring new business.

Want to Become a Registered ISO?

To become a registered ISO (Independent Sales Organization), individuals or companies must first establish a strong understanding of the payment processing industry, as well as the rules and regulations set forth by major credit card associations such as Visa and Mastercard. The process typically involves applying for registration with a payment processing company or acquiring a sponsorship from an existing ISO. Additionally, applicants must pass a thorough background check, demonstrate financial stability, and have a proven track record of success in sales or marketing. Once registered, ISOs are authorized to sign up merchants for credit card processing services, handle merchant account setups, and provide ongoing customer support.

Registered ISOs play a crucial role in the payment processing ecosystem by acting as intermediaries between merchants and payment processing companies. They are responsible for acquiring new merchant accounts, managing payment gateway services, and ensuring compliance with industry regulations. ISOs also have the ability to set their pricing and fees for merchant services, allowing them to generate revenue through markups or residual income from processing volumes. By becoming a registered ISO, individuals or businesses gain the opportunity to build a lucrative business in the payment processing industry, expand their client base, and establish themselves as trusted partners for merchants seeking reliable payment solutions.

With the rapid growth of e-commerce and online transactions, the demand for payment processing services has increased substantially. White label payment processing is a business model where a company offers payment processing services to merchants under their own brand name.

What is White Label Payment Processing?

White label payment processing is a service where a company provides payment processing services to merchants under their own branding. This means that the merchant will see the payment processor's branding, but the processing service is actually provided by a third-party company.

The white label payment provider takes care of all the technical aspects of payment processing, including payment gateways, security, and compliance, while the merchant focuses on growing their business.

Advantages of White Label Payment Processing:

  • Flexibility: White label payment processing allows merchants to customize the payment process to meet their specific requirements.
  • Branding: Merchants can ensure that the payment process aligns with their brand image, enhancing customer trust and loyalty.
  • Cost-effective: White label payment processing eliminates the need for merchants to invest in developing their payment processing system, saving them time and money.
  • Technical support: White label payment processing providers offer technical support to merchants, ensuring a smooth payment process.

How to Start Your Own Payment Processing Company

  • Research the Market: Before starting your payment processing company, it's crucial to research the market to understand the demand, competition, and potential opportunities.
  • Develop a Business Plan: Create a detailed business plan outlining your target market, revenue model, marketing strategy, and financial projections.
  • Obtain the Necessary Licenses: To operate a payment processing company, you will need to obtain licenses from regulatory authorities. Ensure you comply with all legal requirements.
  • Choose a White Label Payment Processing Provider: Select a white label payment processing provider that meets your requirements in terms of features, pricing, and customer support.
  • Customize Your Branding: Customize the payment processing service with your branding and integrate it seamlessly with your website or platform.
  • Market Your Services: Promote your payment processing services to merchants through marketing campaigns, partnerships, and networking events.
  • Provide Excellent Customer Support: Offer excellent customer support to merchants to build long-term relationships and grow your business.

How Much Does It Cost to Become a Registered ISO for Merchant Services?

To become a Registered ISO (Independent Sales Organization) for merchant services, there are several costs involved, including:

  • Registration Fees: The registration fee to become an ISO can range from $500 to $5,000, depending on the payment processor and the services offered.
  • Compliance Costs: ISOs are required to comply with industry regulations, which may involve additional costs for training, audits, and certifications.
  • Technology Costs: ISOs need to invest in technology infrastructure, including payment gateways, security systems, and software development.
  • Sales and Marketing Costs: ISOs need to allocate budget for sales and marketing activities to promote their merchant services and attract new clients.
  • Miscellaneous Costs: Other costs may include insurance, legal fees, and operational expenses.

In conclusion, white label payment processing is a valuable business opportunity for entrepreneurs looking to enter the payment processing industry. By partnering with a white label payment processing provider, you can offer payment processing services under your brand name, providing a seamless experience for merchants. Starting your payment processing company requires thorough research, planning, and investment, but with the right strategy and dedication, you can build a successful business in this growing industry.

    North American Bancard is a registered ISO of BMO Harris Bank N.A., Chicago, IL, Fresno First Bank, Fresno, CA, and Citizens Bank N.A., Providence, RI.

    © North American Bancard